FAQ & Return Policy
Return Policy
At One Bad Scat LLC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it within 10 days from the date of purchase for a full refund or exchange. To be eligible for a return, the item must be unused, in the same condition as when you received it, and in the original packaging.
To initiate a return, please contact our customer support team at Contact@OneBadScat.com within 10 days of receiving your order to receive instructions on how to return your item.
Once we receive your returned item, we will inspect it to ensure it meets the eligibility requirements stated above. If your item meets these requirements, we will issue your refund or exchange within 5 business days.
Please note that return shipping costs are the responsibility of the customer and are non-refundable, except in cases where the item is defective or damaged upon receipt.
If you have any questions about our return policy, please do not hesitate to contact our customer support team. We are always happy to assist you.